COVID-19 Q&A

UPDATED:  Tuesday 22nd March 2022

The following advice applies to the UK. If Olio-ing outside the UK, please ensure you follow local Government guidance at all times.

Can I share with my neighbours during the COVID pandemic?


Yes. Sharing on Olio can continue

What can I add?


  • The usual restrictions apply to food that can be shared on Olio - check here

How can I share safely?


  • Keeping yourself and others safe
  • Let fresh air in if you meet indoors
  • Consider wearing a face covering
  • Get tested and stay at home if you have symptoms
  • Wash your hands regularly and cover coughs and sneezes

Hygiene guidance


By following hygiene guidelines you can minimise the risk to yourself and your community:

  • Wash your hands with soap and water often – do this as a matter of routine for at least 20 seconds
    • Before and after handling food, and especially after being in a public place, blowing their nose, coughing, or sneezing
    • Wash before and after setting items out/handling items
    • Wash before and after picking items up/bringing items home
  • Use hand sanitiser gel if soap and water are not available
  • Cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze and wash your hands thereafter

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Should I wear gloves when giving/ receiving items?


You can choose to wear gloves, however, this does not replace the need to thoroughly wash hands at critical points such as handling items.

I have/ someone I am in close contact with has developed symptoms/ has been diagnosed with coronavirus, should I use Olio

  • Please be considerate of others who may be vulnerable, or living/working with vulnerable people 
  • If you can, please get tested; if you test positive please do not use Olio whilst you have COVID 
  • If you can't get tested, but have the symptoms of COVID, please don't use OLIO until the symptoms have gone

How do I know if another Olioer has symptoms of coronavirus?


You can ask other Olioers if they are feeling unwell. Please understand this may be a sensitive subject and should be approached with compassion.

For more information on Coronavirus

WHO - https://www.who.int/news-room/q-a-detail/q-a-coronaviruses

UK - https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public

USA - https://www.cdc.gov/coronavirus/2019-ncov/faq.html

SWE - krisinformation.se/detta-kan-handa/handelser-och-storningar/20192/myndigheterna-om-det-nya-coronaviruset

Singapore - https://www.gov.sg/features/covid-19

New Zealand - https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus

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