Automated phone call test

We’re on a mission to save as much food as possible from going to waste, so we’re trialling a new (and easier) way for store staff to let us know if there’s food to rescue 🎉.

Starting from 29th April, we will trigger a phone call to participating stores 60 minutes before every scheduled collection. Store staff will use the phone keypad to confirm if there’s surplus food to collect and the response will be shared in the Squad chat. 

🚨We kindly ask that you don’t call this store to confirm collections until further notice - This is to ensure we can measure the impact of the test 🚨

We’re trialling this with 100 stores initially and we’ll decide whether to roll it out to more stores based on the results - You can see the stores involved in the test below: