🏬 Co-op isn't one single partner
Olio works with several separate Co-op businesses, and each has its own collection rules. The one you're collecting from is the Co-op named on your slot, so it's worth knowing which is which.
Co-op Group - the largest, nationwide. Currently running as a pilot in selected stores.
Central Co-op - a separate society, mainly across the Midlands and East.
Midcounties Co-op - a separate society, mainly across the Midlands, down to Oxfordshire.
🔍 How to tell which one you're collecting from
Check the store name on your collection slot and in your squad chat. That tells you which Co-op you're with, and which rules apply. If you're ever unsure, your Squad Captain can confirm.
Because the rules differ between them, always follow the guidance for the specific store you're collecting from:
🍞 A note on bakery
Bakery is the main rule that differs between the Co-ops, so check before you collect it:
Co-op Group and Central Co-op: bakery is fine, but only if store colleagues have packaged and labelled it. List it by the name on the label.
Midcounties Co-op: no bakery is being donated at the moment, labelled or loose.