Olio

I'm a charity volunteer, how do I update my profile and name?

How to skip a collection slot or temporarily close your charity

I'm a charity volunteer, how do I skip an upcoming collection?

Sainsbury's are introducing a new way for charities and community groups to manage customer donation collections from their stores, in partnership with Olio and Felix (formerly FareShare). Below are FAQs…

Front of store customer donations at Sainsbury's

We’ve pulled together a list of FAQs to help you get to grips with Olio’s app and the new Sainsbury’s collection process 🧡

I'm a charity volunteer, how to get started with collections on Olio?

I'm a charity volunteer,  how do I find my Olio ID?

Most collections go smoothly, but sometimes things don't go to plan. Not every hiccup needs reporting: store colleagues can make the odd mistake, and some things are best just left…

I'm a charity volunteer, something went wrong with my Sainsbury's collection: what should I do?

Information about Charity collections via the Olio App

Charities

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