Our frequently asked questions

Using the mobile app 🌍

About Olio

General information about the app, our mission, and our founders.

10 questions

Getting started

How to use the app, adding and requesting a listings, user profile and ratings.

21 questions

Food safety

4 questions

Sections of the app

Information about The Forum, Events, Borrow and in-app ads.

8 questions

Notifications

3 questions

Adding a listing

7 questions

Requesting a listing

5 questions

Selling on Olio

4 questions

Troubleshoot and report issues

5 questions

Olio Goals and Points

2 questions

Trust & safety

14 questions

Volunteering and Food Waste Heroes

2 questions

Olio for businesses

1 question

Data and privacy

1 question

Contact us

4 questions

Food Waste Heroes 🇬🇧

Getting started as a Food Waste Hero

33 questions

Tesco and Boots Incentives

3 questions

Claiming a Food Waste Hero collection

13 questions

Sharing food as a Food Waste Hero

16 questions

Listing food as a Food Waste Hero

3 questions

Volunteering with Olio

7 questions

Arranging cover

7 questions

Food safety for volunteers

10 questions

Reporting issues

1 question

Food Waste Hero Programme Business Partners

Collecting from retailers.

55 questions

Collections from TV and film sets

4 questions

Collections from a catering site

4 questions

FWH in Singapore 🇸🇬

1 question

Utilizando la app 🇪🇸

A la venta

3 questions

Acerca de Olio

1 question

Actualizaciones de coronavirus (Covid-19)

3 questions

Aliados Olio

2 questions

Como usar la app

15 questions

Confianza y seguridad

6 questions

Enlaces de ayuda

1 question

Foro

1 question

OLIO Crea

1 question

Reportar y calificar

1 question

Retos

3 questions

¿Problemas con la aplicación?

4 questions

¿Qué es Olio?

3 questions

Héroes Recolectores de Alimentos 🇪🇸

Información y consejos para HRAs

13 questions

Líder de Brigada

2 questions

Turnos de recolección

4 questions