Blocking users on Olio
To block a user:
Click the flag (🏳) on their profile and choose "Block".
To unblock a user:
Please contact us using the "Contact Us" button on this page. Be sure to provide their name and user ID so we can unblock them for you. You can find a user’s ID on their profile page, which can be accessed by tapping on their profile image.
What happens when I block someone? 🚫
They will no longer be able to see or request any of your listings and they will also not be able to see any of your posts or comments in the forum. They will not be notified that you have blocked them.
Blocking works both ways. So they will not be able to see you and you will not be able to see them.
Please, remember:
⭐The blocked user cannot rate you immediately after being blocked. However, they will receive a prompt the day after your interaction (e.g. you requested their item, they requested your item) to leave a rating.
✉️Existing conversations remain visible for both users to read. Both users can still delete their own messages sent before the block.
🚩Blocked users can still report messages from the conversation history.
❌If a pickup is cancelled, both users will still have the opportunity to rate each other.
What happens if I've been blocked? 🧐
🧓You won't be able to access the other user’s profile, nor will you be able to see their forum posts or view and request their listings. This works both ways.
⭐If you haven't rated them yet, you will be prompted to do so, even if the collection has been cancelled.
👀You can still read the shared conversation and report specific messages, but you cannot send or receive messages.
📳You may receive a notification for a listing that has been removed. Either it was added by someone who has blocked you, or the listing was deleted.
📳You may see a notification for a forum post or comment that is not visible. Either it was added by someone who has blocked you, or it has been deleted.
For Food Waste Heroes 🦸
Please note that the blocked user will still be able to message you in a group chat in which you are active, and access your profile from that group chat (which means that they may be able to deduce that you have blocked them if they see no listings on your profile).
Squad Captains cannot be blocked by members of their squad, nor Squad members by the Squad Captain. If this happens it would be immediately reversed by Olio.