Notifications for available collection slots
Where can I see available collection slots?
All available collection slots are displayed in the Volunteer Hub. If there are no collection slots showing as available near you, then it's either because there are no registered businesses or they have all been claimed by other Food Waste Heroes already.
How can I be notified when a local collection becomes available?
To receive notifications for available collection slots, please update your Notification Settings on the Volunteer Hub to be alerted when a local collection slot becomes available. You can choose the frequency of notifications that you'd like to receive for different collection slot types.
I can’t commit to regular collections. Can I only do cover collections?
Yes! You can set your Notification Settings to be alerted when temporary or one-off collections are available near you. Once you’ve completed your online training and claimed a slot, you’ll be added to a group chat for the duration of that collection.
The first date of an ongoing collection will also appears as a one-off. You’ll see two options:
- Claim just the one-off
- Claim the one-off plus the ongoing slot
This gives you the flexibility to try it out before deciding if you’d like to commit regularly. Make sure you introduce yourself to the squad and Squad Captain to pick up any important information you need to know before you collect!
Who receives notifications for collection slots, and when?
To make sure Food Waste Heroes see relevant slots, we don’t advertise every collection to everyone. Which slots you see depends on things like:
- How close you live to the business
- How many slots are available at that location
- Whether the business is in an urban or rural area
You’ll never be blocked from seeing a slot just because you already have some collections, or because of your volunteer role, rating, or time as a Food Waste Hero. The aim is to give everyone a fair chance to claim collections that work for them.
How can I change which collection slots I’m notified about?
If you’re a Food Waste Hero, you can set your preferences in the Volunteer Hub, including the frequency and types of slots you want to be notified about.
If you’re not a Food Waste Hero, you may sometimes see slots advertised once a week, depending on availability. At the moment this can’t be switched off.
Make sure your notifications are set up so you don’t miss opportunities to collect food and share it in your community.