Using the App
Guides on how to use the Olio App
65 articles
- Where and how can I access Olio?
- Trouble Logging In to Olio?
- How will Olio contact me?
- How do I update my Olio profile?
- How is my impact calculated on Olio?
- How does Olio monitor for Multiple Accounts?
- How can I view another Olio user's profile?
- How do 'likes' work on Olio?
- How do ratings work on Olio?
- How Can I Block or Unblock Another User?
- How do I manage my notifications on Olio?
- Location and Privacy
- Deleting Your Olio Account
- Acceptable Use Policy
- What is the Watchlist?
- Home and Search
- How do Olio’s Goals work, and why are they here?
- What is Nift, and how does it work on Olio?
- What can and can't be shared on Olio?
- What’s the difference between ‘Use By’ and ‘Best Before’ dates?
- Guidelines for Sharing on Olio
- How do I add, edit and remove my listings?
- How do I know when a listing is confirmed for pickup on Olio?
- How can I be a great requester?
- How do I collect my item once it's been confirmed?
- How do Olio’s pick-up quotas work?
- Why did Olio add a Sell section?
- What are the rules and best practices for safe selling?
- Can I ask or offer to deliver on Olio?
- Can I list old or broken electronics?
- How does AI-ify work?
- How can I volunteer with Olio?
- What are the guidelines for sharing on the Forum?
- How do Events work on Olio
- How does lending and borrowing work on Olio?
- What are Wanted listings on Olio?
- What are Adverts on Olio, and how do they work?
- Karma Points
- Reduced Food
- Product Recall Information
- What food safety steps should I follow, whether giving or collecting?
- What’s the safest way to reheat food?
- How can I safely share items with others on Olio?
- Where can I find more information on safety and hygiene?
- Where else can I access free food and support?
- How does Olio use my data?
- General Allergen Information
- How does Olio handle unresponsive users?
- How do I verify my account?
- Can I resell items I collect via Olio?
- How can I avoid scams when using Olio?
- Offensive Conduct Policy
- How do I unsubscribe from Olio emails?
- What is a DSAR, and how can I request my personal data from Olio?
- What should I do if the Olio app isn’t working?
- Why can’t I post or request a listing on Olio?
- Why are messages or chats missing in my Olio inbox?
- How do I report issues or problems on Olio?
- How can I contact Olio?
- How do I cancel my Olio Supporter subscription and request a refund?
- Can Olio collect surplus food from my business?
- Olio User Health & Safety Policy
- Singapore personal listings: what can and can't be shared?
- Sending a free virtual gift
- How do I get notified for new collection slots near me?