Here's what you need to know about collections over the upcoming Bank holiday. Find your site below and check any changes before heading out.
📩 Post-collection survey reminder: if you receive a post-collection message for a collection that didn't actually happen, please reply to it so you're not incorrectly removed from your slots. We're doing our best to prevent these from sending, but some may slip through! |
⏰ There may be some changes to your collections during the upcoming Bank holiday
Some businesses have updated us ahead of time - check your collection slot in the Volunteer Hub or table below ⬇️ |
| Site not listed? Speak to your Squad Captain or contact the site directly 📞 |
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Only attend if food is confirmed at your site (if that’s the usual process) |
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🛒 Due to the bank holiday, you may find much bigger collections, so please:
Arrive on time |
| Be prepared for extra volume, bring plenty of bags 🛍️ |
| Coordinate with fellow FWHs in your Squad Chat if you can't take/store everything safely - list extras a future slot or ‘personal’ |
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⬇️ Detailed information by location
🏢 Catered sites (offices, healthcare, defence) - Collections may be updated on the system. Please check in with your site the days prior to the bank holiday to confirm if your collection will be affected.
🎒 Education sites (schools & universities) - Collections are paused from 25th May to 30th May for half term. We suggest confirming with the school directly, the days prior to the bank holiday.
🎬 TV and film sets - If a collections is available in the Volunteer Hub, this means a collection is needed. If in doubt please speak to the production team (contact number shared in the Squad Chat description).
🛒 Supermarkets & other locations
Business | Collection details |
Asda | Collect as soon as you receive the confirmation message (typically sent around 2pm). The message includes the collection code you'll need to show a store colleague. Collection times are not affected by bank holiday trading hours as collections can take place as early as 2pm. |
Boots | Collect 30 minutes before closing time. Bank holiday trading hours are on the Boots website. |
Central England Co-op | Collect 15 minutes before closing time. Check hours on the Central England Co-op website. |
Co-op Group | No changes for the bank holiday. All Co-op stores in our pilot are convenience stores, so they'll be trading as normal |
Coco di Mama | No known changes, please speak to your location directly |
Connect Vending | No known changes, please speak to your location directly |
Holland & Barrett | All collections are ad-hoc — Holland & Barrett will send a message into your Squad Chat confirming if food is available. Check the Holland & Barrett website for current trading hours. |
Iceland | Collection times may be affected across the weekend, with most stores closed on Easter Sunday. Your collection will be updated to reflect changes. If unsure, check the Iceland website and always collect 15 mins before closing time (latest 9pm). |
Lidl | Some Lidl stores are closing at 8 pm on Monday, so collections will take place between 7:45-8 pm. We've updated the times in the app, but it's worth double-checking the Lidl store locator for trading hours. |
Midcounties Co-op | Collect 30 minutes before closing time. Check hours on the Midcounties Co-op website. |
Sainsbury's | Your collection window will be updated to reflect bank holiday trading hours. For daytime collections — collect within the window on your slot. For evening collections — collect 15 minutes before closing. Check the Sainsbury's website for trading hours. |
Scotmid Co-op | For daytime collections — collect within the window on your slot. For evening collections — collect 30 minutes before closing. Check the Scotmid Co-op website for trading hours. |
Searcys | No known changes, please speak to your location directly |
SSP | No known changes, please speak to your location directly |
Tesco Ireland | Please check the Tesco Ireland website for updated bank holiday trading hours. |
Tesco UK | Please check the Tesco UK website for updated bank holiday trading hours. |
Toby Carvery | No known changes, please speak to your location directly |
Wasabi | No known changes, please speak to your location directly |
Whole Foods | Collect 30 minutes before closing time. Check hours on the Whole Foods website. |
Zapp | No known changes, please speak to your location directly |
Thank you for your flexibility and for everything you do, especially during the busy bank holidays 🙏