Olio

User's can appeal warnings, suspensions, or bans within 1 week. Use the form provided. Reviews take 48–72 hrs.

How do I appeal a warning, suspension or ban?

Assume good intent, stay respectful, and avoid escalation. Flag clearly offensive messages. Serious issues may lead to removal from the program.

What should I do if I don't get along with another Food Waste Hero?

Follow key safety rules to avoid suspension: store food right, meet hygiene standards, and never share food past its Use By date.

Food Waste Hero food safety penalties

Olio uses warnings, suspensions, or bans when FWH rules are broken—report issues via the app, and submit appeals if needed.

What happens when Food Waste Heroes break the rules?

FWH rules on slots, skips, suspensions, sharing limits & ratings.

Food Waste Hero general policies

Olio only enforces rules that impact safety or fairness. Poor titles, no date in description, or packaged hand-held items aren’t violations.

What isn't considered rule-breaking for Food Waste Heroes?

FWHs follow stricter rules to protect safety, meet business partner standards, and because they share on Olio’s behalf under food business laws.

Why don't some food rules apply to personal listings?

If you don’t collect or don’t list items, you’ll need to respond in squad chat, otherwise your slots may be removed.

Missed collection process

ID verification

The rules every Food Waste Hero agrees to, and what happens if they're broken. General policies, food safety penalties, what does and doesn't count as rule-breaking, getting along with other volunteers, and how to appeal a warning, suspension or ban.

Rules, conducts and appeals

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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