Booker: no collection confirmation

What should I do if I don't receive a collection confirmation message from my Booker branch?

We are very sorry if you have not yet received any communications from Booker.

If you do not hear a message one hour before your collection, please assume that Booker has no surplus food for you to collect. However, if Booker continues not to send a collection confirmation message for 3 consecutive weeks, please flag this to OLIO using the Food Waste Hero Issue Report Form so that we can help resolve this issue.

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