Olio
  • Using the mobile app 🌍
  • FAQs for catering clients 🍽️
  • Food Waste Heroes 🇬🇧 🇮🇪
  • Utilizando la app 🇪🇸
  • Héroes Recolectores de Alimentos 🇪🇸

Claiming a collection

How to claim a Food Waste Hero collection, and how to organise cover.

  • Types of collection slots
  • Claiming cover collections
  • Sharing a slot - Can I send someone else on my behalf?
  • Food Waste Hero: maximum collection slots
  • Notifications for available collection slots
  • Unclaimed slots
  • Bank Holiday collections
  • Food Waste Heroes: How to claim or stop a collection slot
  • Traveling distance
  • Real-time collections
  • Automated phone call test
  • Collections with a “Surplus Food Confirmed” label
  • Trouble claiming a slot
  • Arranging cover for your slot - skip or swap
  • Standby cover
  • Missed Collections
  • Collection slot cancellation
  • Information about your collection
  • Collection Reminder Messages
  • Pilot collections
  • 1
  • 2

Categories

  • Volunteering with Olio
  • Getting started as a Food Waste Hero
  • Claiming a collection
  • Listing food as a Food Waste Hero
  • Sharing food as a Food Waste Hero
  • Food safety for volunteers
  • Troubleshooting & reporting issues
  • Food Waste Hero Programme Business Partners
  • Collections from TV and film sets
  • Collections from a catering site
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