Claiming a collection
How to claim a Food Waste Hero collection, and how to organise cover.
- Types of collection slots
- Claiming cover collections
- Sharing a slot - Can I send someone else on my behalf?
- Food Waste Hero: maximum collection slots
- Notifications for available collection slots
- Unclaimed slots
- Bank Holiday collections
- Food Waste Heroes: How to claim or stop a collection slot
- Traveling distance
- Real-time collections
- Automated phone call test
- Collections with a “Surplus Food Confirmed” label
- Trouble arranging cover
- Trouble claiming a slot
- Arranging cover for your slot - skip, pause or swap
- Standby cover
- Missed Collections
- Collection slot cancellation
- Information about your collection
- Collection Reminder Messages