What counts as “high risk hot food”?
Foods like curries, stews, hot sauces, soups, or cooked meat that remain warm and can grow dangerous bacteria.
Where can I collect hot food from?
Only from Olio-approved food businesses (e.g. take-aways, caterers) where safe hot holding is practiced.
What temperature rules apply when collecting?
Food must be 63 °C or hotter at collection. If food is cooler, you must reject it or ask staff to check temperature.
How long can I hold and redistribute hot food?
Distribute within 1.5 hours of collection. Or, if the food is still hand-warm and within 1.5 hours, you can refrigerate (≤ 5 °C) and still distribute within 24 hours.
Hot Food from Planet Organic can only be shared within 1.5 hours. Any unrequested food, must be discarded, and cannot be cooled or shared later.
Can I reheat hot food later?
Only if the collection instructions allow reheating. If not, you must follow the 1.5-hour distribution rule.
Is no-contact pickup allowed for hot food?
No. All hot food pickups must follow in-person handoff (no contact-less). No contact pick-ups for hot food, will result in a suspension from the Food Waste Hero programme..