Squad Captain role at a catering site

• Step up as Squad Captain if you can no longer collect but want to help out

We get it, there’s lots of reasons why you may need to step down from your collection! You can unassign from these slots via the Volunteer Hub as normal. 

However if you’d like to stick around and pass on your knowledge about a catered collection, please step up as Squad Captain before you go! This means you’ll remain in the Squad Chat to let new Food Waste Heroes know how everything works. Plus you can also be on hand to cover any one-off collections!

• If a slot is uncovered and nobody will be collecting, please make sure the site is aware

Due to the increase of catering sites that Olio is collecting from and to ensure we are managing site engagement, from September 2023 we are asking our brilliant Squad Captains that if a slot is still unassigned 1 hour before the collection to please call the site to check if there is any surplus and let them know that no one is currently assigned to collect the food.📞 If you do not have the contact number of the site, then you do not need to call ahead.

🥗 If the site confirms that there is surplus food to collect, please attend the collection if you’re free or post in the group chat to ask if any of your fellow FWHs are available rescue the food from going to waste.