What do I need to fill in, and what does Add Collection do for me?
What | Who does it |
Photos | You take them, grouping identical and similar item(s) together as you normally would, with the date showing |
Title | Olio drafts it from your photos |
Description | Olio adds the date when it finds one, but won’t write anything else in the description. So please edit it to add . anything specific to that listing, such as sandwich fillings or a missing date label.
Any information you want to apply to the whole batch goes in the pick-up instructions field. |
Quantity | You set it, for each listing |
Pick-up times | You type it once, and it applies to every listing in the batch |
Pick-up instructions | You type it once, and it applies to every listing in the batch |
"List for" | You set it once for the batch, and you can change it on an individual listing if you need to |
🎥 Watch our step-by-step video tutorial for a full walkthrough of the tool: Add Collection.mp4
📱 Step by step
Before you start
Make sure you're on the most updated app version
The usual Food Waste Hero food safety rules apply: only add food that's safe to share, and keep Use By and Best Before dates clearly visible in your photos
Keep to the usual bundling guidance
If you're bundling similar item(s) that aren't identical, be aware that Add Collection drafts your title and description from the photos, but it won't list out the individual fillings or flavours in a bundle, and requesters need to know what's in there before they ask for it
Steps
Open the + menu and tap "Add Collection"
Choose the Food Waste Hero collection you're adding from
Add the details that apply to every listing: Pick-up times, your Pick-up instructions, how long to list everything for ("List for"), and the location
Photograph your first group of item(s), adding up to 10 photos per group of items if you need different angles or to show the date.
Set the quantity there, on the camera screen, before you move on. It saves you editing later. Use + and − for small numbers, or tap the number itself to type in a bigger one
Tap "Next listing" to move on to the next one. You can add up to 50 listings in one batch
Review your listings together. The tool drafts a title and description for each one from your photos, and you can edit titles, descriptions and quantities, add more photos, change an individual "List for" duration, or remove any listing you don't want
Tap "Post [number] listings" to make everything live at once 🎉
❗Your batch saves automatically as you go, so you can step away and pick up right where you left off.
📸 Taking photos that work
Olio drafts each listing from your photos, so a clear photo gives you a better draft and less editing at the end.
The camera focuses automatically, so there's no tap to focus. If a date label is small and the picture looks blurry, hold your phone a little further back and let it settle before you take the shot
Take a photo of the whole group first, then a close-up of the date label
Add up to 10 photos per listing, and Olio will read all of them
Do I have to use the Add collection tool?
It's completely optional. Add Collection sits alongside the way you list today, it doesn't replace it. Adding your listings one at a time works exactly as it always has, and you're free to use whichever suits the collection you're doing 😊
Who can use it, and for what listings?
For now, Add Collection can only be used by Food Waste Heroes, for their Food Waste Hero collections. It can't be used for charity collections or personal listings.We're rolling Add Collection out to Food Waste Heroes in phases from late September, over a couple of weeks. Make sure you've downloaded the most updated app version, then you'll see "Add Collection" in your + menu when it reaches you, so if it's not there yet, it's on its way.
How many listings, photos and items can I add?
Up to 50 listings per batch, with up to 10 photos per listing, and a quantity of up to 500 items on a single listing.
Will the tool write the descriptions for me?
The Add Collection tool drafts a title and a description for each listing from your photos, and you can review and edit all of it before anything goes live. However, the only information that the tool adds to the description is the date, when it finds one in your photos. Nothing else.
The description is yours for anything else a requester needs to know. For example, for an item with no date on the packaging, tap the listing on the review screen and add something like "No Date on packaging, collected 18/9/26". Use it for anything else worth flagging too, like the fillings in a bundle of sandwiches and the quantity you have of each filling type you have (if you’d like).
For anything that applies to your whole batch, like when and where to collect, please use the Pick-up instructions field instead.
Which dates does read from my photos?
Olio reads Use By and Best Before dates. Display Until dates aren't picked up, because they're a shop's stock control tool rather than a food safety date.
What if an item has no date, or only a Display Until date?
Treat an item that only has a Display Until date exactly as you'd treat an item with no date at all. Check it still looks, smells and feels good, and if so, then tap the listing on the review screen and add "no date label, collected on [date]".
Please don't use a Display Until date as if it were a Best Before date, as it shortens how long the item can actually be shared for.
What if the Add Collection tool gets a listing wrong?
Nothing goes live until you tap Post, and the review screen is there for exactly this. Olio drafts each listing for you, but you're the one who checks it, so please read through your drafts before you post, the same way you'd check a listing you'd written yourself. You are responsible for making sure your listings are correct.
The date matters most. Make sure the Use By or Best Before date is clearly visible in at least one photo on every listing that has one, and that the date in the draft matches the label. If a draft has it wrong, tap the listing on the review screen and correct it before posting.
If something does slip through after you've posted, you can edit the listing in the usual way from My Listings in the main menu.
How does "List for" work across a batch?
You set "List for" once, on the pick-up details screen, and it applies to every listing in that batch. However, if one listing needs a different time, tap it on the review screen and change "List for" there.
The easiest approach is to sort before you start, so that everything in a batch uses the same setting. For example, post your Use By item(s) as one batch and your Best Before item(s) as another, so a single setting suits the whole batch with nothing to edit.
Can I edit or save a batch?
Yes to both. Everything is editable on the review screen at the end, so if you miss a quantity or spot a typo while you're photographing, keep going and fix it there. You can change the title, description, quantity or "List for" duration, add more photos, or remove any listing you don't want.
Your batch saves automatically as you go, so you can step away and pick up right where you left off, or discard it and start fresh. After posting, you can still edit your listings in the usual way from My Listings in the main menu.
Can I use "Make live in"?
No, not in Add Collection. When you tap Post, your listings go live straight away. Nothing's visible to anyone until that moment though, and your batch saves automatically as you go, so you can prep everything in advance and post when the time's right.
Does setting a quantity track how many are left?
No, the quantity doesn't count down as people request things. It tells Olio how many items one listing covers (3 identical loaves = 1 listing with a quantity of 3), which is how we work out the impact of what you share. It isn't shown on the listing, and you manage requests exactly as you do now.
Can I work on two collections at once?
Please finish one batch before you start another. A saved batch belongs to the collection you chose at the start, so if you're collecting from two businesses on the same run, post the first batch, then start a fresh one for the second.
Doing two batches from the same collection is fine, and it's what we'd recommend, i.e. splitting your Use By and Best Before item(s) into two batches. Just post one before you start the next.
Can I use Add Collection for a Save Me collection?
Yes, for the food you're sharing with the Olio community.
When you create a listing from a Save Me collection, we'll ask what you'd like to do with it:
"Add food to share with the Olio community" takes you into Add Collection, so you can batch up everything you're sharing, but this is optional, you can also list using the regular pathway.
"Record food to keep for yourself" takes you into the Save Me Collection listing flow instead, where the title and description are filled in for you, and you add one photo of everything you're keeping and the number of items. That's a single listing, so the Add Collection tool isn't involved.
For more information on Save Me Collections please check the dedicated FAQs
What if a photo or description doesn't load?
No problem, you'll see a prompt to retry on that listing. Everything needs to be ready before you can post, so nothing ever goes live half finished.
If one listing still won't load after a retry, delete it on the review screen and post the others, then add that one on its own in the usual way.
What happens if some listings don't post?
When you tap Post, Olio shares all your ready listings at once. If any don't go through, you'll see how many failed, with a Retry option to try the failed ones again, so there's no need to redo the whole batch.
Anything I should keep in mind for food safety?
Nothing's changed here, the usual rules still apply. Only share food that's safe to share, and make sure the Use By or Best Before date of each item is clear in the listing photos.
How does Add Collection work with Baskets?
Just as it does now. If you want to keep a tally of who's collecting how many items when you confirm pick-ups, use Baskets as usual: when you confirm someone's pick-up you'll still get your Manage Quantity prompt, and Baskets will keep tracking who's collecting how many.
